FREQUENTLY ASKED QUESTIONS

Who owns Mix102.3?
We’re owned by The Australian Radio Network, which is 50% owned by APN News and Media, and 50% by Clear Channel International.


How do you pick the music on Mix102.3?
Actually you do – through the Mix102.3 Online Music Panel.
This is where you get to tell us what you want to hear more of – and less of – on Mix102.3
By way of thanks, you go into the running each time to win great prizes including movie and concert tickets!
And of course you get your favourite radio station sounding the way you want it!
It only takes 5 minutes and because it’s online you can do it any time that suits you.
If you’re not a member, sign up here.


How do I request a song?
Mix102.3 features You Choose Adelaide’s only nightly request show from 7 till 10pm. Click Here to go to the You Choose page, then click “Request a Song” complete the Request Form and submit. Your request will be forwarded to our DJ's.


How do I listen online?
Mix102.3 broadcasts its digital stream through an online player. Just click on the 'Listen to Mix102.3' button on the home page to listen through your web browser.


How do I contact the station?
Full contact details are listed in the Contact Us section of this site located in the Main Menu.


How does Mix102.3 measure its audience?
Official surveys are carried out by Nielson Media Research. NMR conducts surveys for all the capital city radio stations in Australia, the results of which are released eight times a year. Survey results play a significant part in the sales and programming of a radio station. Commercial radio is a business, and therefore growth is based on revenue generated by advertising. If a station is rating well, clients will more likely buy advertising space on that station.


Is it hard to get a job in radio?
Because there are only so many stations in any given market, opportunities are highly sought after. But while you're waiting for that lucky break, there are several ways you can receive training such as through AFTRS’s and local Radio Training Schools.


Who decides on what goes to air?
The Program Director is responsible for everything you hear on the air. For instance, the talk topics, the presenters, the sound of the news and what competitions/promotions the station is involved in. (We also work to The ACMA’s Codes and Standards to maintain high standards within the communities we serve.)


How can I contact one of your on-air personalities?
The simplest way to contact our our on-air personalities is via Facebook. You can find links to their pages in the Shows Menu.


Is there a cool-off period between winning prizes?
To ensure all of our listeners have an equal chance of winning, we enforce a standard set of terms and conditions. Click here for the details.


Does Mix102.3 offer work experience for students?
Every week we get many requests from students requesting work experience with Mix102.3. Unfortunately, due to work place laws and insurance implications, we can no longer offer work experience.


What about group/school tours?
Group tours of our studio facilities are popular and in some cases are booked many weeks in advance. For more information and to check availability, please call (08) 8300 1000 during business hours.


Does Mix102.3 do lost and found pet calls or stolen property reports?
Because we receive hundreds of these calls every week, it is not possible to broadcast each one. Mix102.3 advises stolen property be reported to the Police as soon as possible.


When I call Mix102.3, why does the producer tell me not to ask the hosts, "How are you doing?"
In a typical show, lots of people phone in – and many ask this question. Usually, they're just fine. If they aren't, believe us, you'll hear about it without having to ask.

Is there another number to call if the studio line is engaged?
Sometimes when there is a hot issue or popular contents our phone lines become jammed. If you hear an engaged signal when you call we ask that you are patient and try again later.


Why do I have to turn down my radio when I call Mix102.3?
When you listen to Mix102.3 on the radio, you are hearing a "delayed" signal. That means that what you are hearing actually happened a few seconds ago. If a caller is talking on the air and listening to the radio at the same time, not only does it create confusion between what's "live" and what's "delayed," but it also creates feedback.


How can I have a Community Service Announcement aired on Mix102.3?
All Community Service requests are reviewed on an individual basis. To submit a Community announcement, send the details to us at 201 Tynte St, North Adelaide. 5006 – or submit via the Contact Us section of the site.


How do I find out more about advertising on Mix102.3, and how much does it cost?
Mix102.3 can be an effective tool to obtain your marketing objectives. If you would like to advertise on Mix102.3, please call us during office hours on (08) 8300 1000, or visit the Contact Us page.


Why do you seem to play the same songs all the time?
Almost every music-based station in the world has defined a target audience and researched the music that is best-loved by this target market. This defines the initial playlist and after that there’s a lot of “variety” content added to keep it fresh. We never get complaints from people saying we play their favorite song too often, but we sometimes do about the ones they don’t like (which might be someone else’s favorite song!). We go to a lot of effort to minimize repetition issues, and welcome feedback on this.


If I call the studio, will I be put to air?
Not necessarily, but while we seek permission, all callers to an on-air studio should have an expectation that their comments may be broadcast – either live or delayed.


Can I get a tape of something off-air?
We do not provide this service, except under court orders for The Police or ACMA.


What do I do if I have a complaint?
Please call the station first and the receptionist will direct you to the right person. Complaints need to be made in writing and addressed to the General Manager (or person in charge), but a quick call first will help you gather the right information and check the details of how to proceed.


Is Mix102.3 part of some kind of industry body?
Yes, we’re part of Commercial Radio Australia – and at their web site you will learn more about the Australian Radio Industry and developments like Digital Radio.


How do I win something?
Go to our Win page and enter. Keep listening to Mix102.3!