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Huge Warning Has Been Released For All WOOLWORTHS Customers

Woolworths have warned its customers to be in the lookout for an email scam offering them $2,000 gift card in the wake of its double-billing problem.

Earlier this month it was revealed a processing error by payments provider Cuscal had caused a number of customers to be charged for purchases they made nearly six months ago.

A number of customers took to Facebook on Tuesday to report emails appearing to be from the supermarket with the subject line, “We are delighted to inform you of your victory”, using the Woolworths logo.


“You may have been overcharged by Woolworths,” it reads. “And we are very sorry for that. As a part of the settlement we are offering you and 52 other Woolworths regulars a Gift Card worth $2000 to use on tons of great discounts at Woolworths.

“See what’s available in your area. Treat yourself to a highest quality dinner on Woolworths behalf. Spend the provided Gift Card at your local Woolworths. To claim your Gift Card simply click on the link below.”

A spokesman for Woolies has said “Woolworths has no affiliation with this scam. We have reported this scam to the ACCC’s Scamwatch and have advised our social media team. If customers believe they are being targeted we encourage customers to delete the post immediately and report it to us on 1300 767 969.”

Scamwatch last week warned of a surge in fake Coles gift card scams and Qantas travel prize scams. Woolworths has also posted in-store warnings about fake ATO phone calls.

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