For many children, meeting Santa is an exciting event. However, for those with sensory process disorders like autism, an experience like this can be terrifying.

As a result, Westfield has launched its “Sensitive Santa” experience targeting children with sensory challenges.

“We’re offering a Sensitive Santa experience so that families can visit our Christmas wonderland and have their photo taken in a relaxed environment, tailored to children with sensitive needs,” a Westfield spokesperson says.

“These calm and comfortable photography sessions are run before stores open, when the centre is quieter, to create a relaxed and sensory-friendly Santa experience.

“With a booked time slot and no need to wait in a queue, families can take their time to enjoy their moment with Santa.”

Westfield has also produced a social story for parents to download, print and read to their children. The social story can help explain what your child should expect during their visit with Santa.


Adelaide’s Westfield Centres at Marion, West Lakes and Tea Tree Plaza are offering the service. See details of times it is offered below and remember bookings are essential..

Westfield Tea Tree Plaza

Sunday 17 November 9am-11am

Sunday 24 November 9am-11am

Westfield Marion

Friday 15 November 5.30pm-8pm


Sunday 17 November 8.30am-10.30am

Monday 9 December 5.30pm-8pm

Westfield West Lakes

Sunday 17 November 9am-10.30am

Sunday 24 November 9am-10.30am

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